
Direct Access. Real Care. Better Health.
Experience primary care the way it should be --
personal, unhurried, and truly focused on your health.
It‘s not uncommon to hear people's frustrations about our broken healthcare system. Confusing medical bills, rushed appointments, long wait times, and impersonal care are just a few of the concerns many patients face.
At Direct Access Primary Care, we’ve embraced the direct primary care (DPC) model and are returning back to the basics. We are simplifying primary care to prioritize meaningful patient-physician relationships with a monthly membership to get the care you deserve.
We are excited to serve Waco and its surrounding Central Texas communities.
Direct Primary Care is a movement and not just a care model. It is a response to battle the inefficiencies and obstacles created by insurance-driven systems.
Instead of rushing through an appointment that lasts roughly 10 to 15 minutes, you pay one straightforward monthly fee and get direct access to your doctor to schedule longer 30-to-60-minute appointments. There are less barriers to obtain the care you need from your primary care doctor, and this model fosters more manageable patient panels allowing doctors to potentially be able to offer more same-day or next-day appointments.
No additional copays. No surprise bills. No waiting weeks to see your primary care doctor.
Just direct access to real care and better health.
We hope to effectively use this model to serve the Central Texas Region. We focus on prevention, lifestyle medicine, chronic disease management, and building a strong working relationship with each person that gives us the opportunity to serve them. When your doctor has time to listen to you and know YOU, your health improves.

Direct Access
Avoid long waits.
Be able to message your doctor directly.
No back and forth between staff members who may not even be at the clinic.
Have more continuity with your care by being able to see your doctor when you need them.

Real Care
Spend real time with your doctor.
Every visit is 30 to 60 minutes of undivided attention focused completely on you and your health.
Feel heard and truly understood.
Have enough time to create a realistic treatment plan.

Better Health
All the points under "Real Care" allow for better health.
When you have the time to build a trusting relationship with your physician, problems are identified earlier, chronic conditions are managed more effectively, and preventive care becomes a priority.
The result is better communication, better decisions, and better long-term health.
The Direct Access Difference
Quicker Access
No more waiting weeks for an appointment. Text, call, or book online to see Dr. Krystle Bates, potentially even on the same or next day.
Longer, Unhurried Visits
30-to-60-minutes focused on you and not the clock. We have time to listen and build a meaningful patient-physician relationship.
No Insurance Hassle
One simple monthly fee.
No additional copays, surprise bills, or insurance paperwork to get primary care needed.
Personalized Care That Works
Comprehensive primary care with special expertise in lifestyle medicine and sustainable weight management.
